As accessibility of in-person and virtual real estate closing services increased in priority, Agency Title, Inc. adapted and built upon a 30-year foundation of reliability and friendly service.
Two old axioms remain accurate in our experience at Agency Title, Inc.: “The Only Constant is Change”; and “The More Things Change, the More They Stay the Same.” When you are in your 30th year of providing real estate closing and title services, you can confidently say, both are actually true. Especially since COVID increased virtual closings more than 200% across the U.S. within a year, and as states scrambled to pass permanent Remote Online Notarization (RON) legislation to accommodate ‘safe-distanced’ closings and title services, we discovered success in managing such unexpected change and stress by staying our original course of being reliable, friendly and reassuring.
Agency Title, Inc. Real Estate Closing Services
The basic steps and services in real estate closings have remained the same, especially as an attorney-based title agency with the legal services provided in-house:
- Title Order, Research and Review (in-person or via digital/electronic correspondence)
- Coordination of Closing (in-person or digitally)
- Calculation of All Costs to Finalize the Transaction (in-house through four offices)
- Preparation of All Settlement Documents (in-house)
- Setup of All Required Escrow Accounts (in-house)
- Providing a Friendly Atmosphere to Put Clients at Ease During the Closing Process
(on-site through four stylish and comfortable settings, or remotely through a variety of video- and audio-conferencing options) - Management of All Paperwork After Closing, to Accurately Manage All Monetary Transactions to Finalize the Sale (in-house, in-person and/or remotely through RON)
Which of these steps has been most critical in growing our business to serve more clients through 30 years of growth (and COVID)? You’re correct if you said #6! Especially in times of higher stress, it’s not only helpful but essential and service-minded to provide a setting of reassurance and cheerfulness, even if it’s in an online video conference or phone call.
As Demand for In-Person Real Estate Closing Services Resumed and Increased Across Louisville, Bardstown and Southern Indiana – More Locations Were Needed
Virtual/remote real-estate closings and title services certainly continue, but now as much for convenience, preference and logistics, in addition to health and safety. Accommodating preference is all part of service. However, as in-person services resumed, we at Agency Title continued with plans for expanding offices to meet the growing demand for our unique supply of comprehensive, detailed, reliable and friendly service.
Agency Title offices are stylish and comfortable with spacious conference rooms to help make closing day a positive, memorable experience. We now offer four locations serving East and South Louisville in addition to Southern Indiana and Central Kentucky.
East Louisville
6520 Glenridge Park Place, Suite 1
Louisville, KY 40222
Off Highway 42, directly behind Goodwill (Formerly Austin’s Restaurant)
P | 502-339-1145
F | 502-339-1147
South Louisville
5135 Dixie Highway, Suite 15
Louisville, KY 40216
Across from Holy Cross High School
P | 502-447-0072
F | 502-447-0076
Indiana – New Albany
4005 Northside Drive, New Albany, IN 47150
Off Charlestown Road, past Tumbleweed, next to Phillips Properties
P | 812-944-7100
F | 812-944-7700
Central Kentucky
650 East John Rowan Blvd.
Bardstown, KY 40004
Near Hwy. 150, across from Bardstown Community Park
P | 502-849-0263
For Any Questions or Needs Related to Real Estate Closings and Other Title Services Across Louisville, Southern Indiana and Central Kentucky, You Can Always Contact Agency Title, Inc. for Accurate Information in a Friendly Manner.